Terms and Conditions, Nov 7 2022
1. Challenge entry fee
When entering our challenges, you may be required to pay a small entry fee per participant. That fee will be added to your site credits. Any order you place through our site later will be adjusted for the amount of available site credits.
In short, there is an entry fee now, but it does not increase the price of your medal.
Please note that challenge entry fees are not refundable.
2. Ordering medals and other awards
Upon completion of your challenge, you will be able to order one or more awards. Challenge awards will be unlocked once your have submitted your evidence. You can access challenge awards area here: /shop/products?tp=private Keep in mind that you will only be able to see those awards which are available to you, and that depends on the challenges you have completed lately. You can only order awards for up to 60-75 days after the last day of the challenge.
We are working on getting additional types of awards added to our challenges, but, for those of you who have been with us for a while, this is where you will also be able to order medals now.
Can you order your medals upfront? No, you can't. You need to complete the challenge first.
Does it increase the wait time? To some extent, yes. Please see the next section.
3. Our process and timelines
5. Evidence approval
In general, we are not closely monitoring the evidence - instead, we are doing spot checks, and, so, we do reserve the right to disapprove some / all of it. In those cases, you will still be able to order medals / awards for the approved portion of your evidence (or, perhaps, you can just re-submit the same evidence differently to confirm it's authenticity)
Your site credits are not going to be affected in either way.
6. Site credits expiration
As a rule of thumb,
8. Fulfillment (FYI)